ASI Dental Specialties Warranty
LIMITED WARRANTY – REVISION OCT 2020
ASI Medical, Inc., dba ASI Dental Specialties (ASI) warrants this product against defects in material and/or workmanship for one year for parts, 90 days for labor, from the time of delivery. During this coverage period, ASI’s sole obligation will be to repair, adjust, or replace defective parts only. ASI is not responsible for any time lost, inconvenience caused, or for any other incidental or consequential damages. Any unauthorized aftermarket modification of an ASI device may result in unforeseen hazardous situations. Only ASI-certified replacement components should be used for repair or device modification. The warranty shall be voided by alteration, tampering, improper installation or maintenance, accidental damage, or misuse of the product.
This warranty is made in lieu of all other warranties, expressed or implied, including any implied warranty of merchantability of fitness for a particular purpose. No employee, agent, franchise, dealer, or other person is authorized to give any warranties of any nature on behalf of ASI, except as provided herein.
ASI shall have no liability or responsibility to the customer, any other person, or entity with respect to any liability, loss, or damage caused directly or indirectly by the product. Notwithstanding the above limitations and warranties, ASI’s liability hereunder for damages incurred by the customer or others shall not exceed the amount paid by the customer for the particular product involved.
ASI shall not be responsible for any warranty work done without first obtaining consent from ASI.
Specific Warranty Modifications
The following items and/or occurrences are not covered under the warranty:
- Accidental Damage & Theft, including but not limited to the following:
o Damage from accident or misuse including cuts, tears, and crushes to tubing, cracks in suction solids trap filters, housings, broken casters, etc.
o Damage from use including scratches, dings, dents, and deterioration to paint and overlays
o Theft or vandalism - Damage from Neglect or Improper Maintenance, including but not limited to the following:
o O-ring lubrication to all valves including the air-water syringes and foot controls
o Flushing of handpieces or micro-irrigation lines
o Removal of condensation from air lines
o Obstructions in water lines and handpiece tubing caused by foreign particles or chemical agents dispensed through the lines
o Obstructions in suction lines caused by foreign particles or improper maintenance of trap filters - Disposable Type Items including but not limited to the following:
o Light bulbs, all filters, gaskets, O-rings, and certain types of tubing.
Specific Warranty Modifications for Self-Contained Systems
The following items and occurrences are not covered under warranty for Self-Contained Systems with Internal Air Compressor and Suction Systems:
- Damage, Clogs, or Malfunctions to Canister and Purging System. The warranty coverage excludes the suction canister, its components, the purge pump of the suction system, and the tubing due to the inability of ASI to control items and solutions that the user may pull into the suction system (adhesives, cement, impression materials, caustic irrigants, etc.), and the unpredictable maintenance regime to mitigate clogging or malfunction.
- Damage to Vacuum Pump from Liquid Contamination. The waste canister has an overflow float switch that will cut power to the vacuum pump in the event the canister begins to over fill. This will prevent liquid and other contaminants from being pulled into the internal pistons of the vacuum pump. However, improper maintenance can result in a malfunction of the overflow float switch or constant overfilling of the canister can result in liquid contamination of the vacuum pump. This type of damage is specifically excluded from warranty coverage.
- Damage to Vacuum Pump and Air Compressor from Chemical Vapor Contamination. If certain caustic chemicals used in dental procedures (specifically bleach used in Endodontic procedures) is repeatedly used in concentrated forms without rinsing with water, this can cause highly concentrated gases to be pulled into the vacuum pump and air compressor system, causing corrosion to the internal working components. Corrosion damage to the vacuum pump or the air compressor system from chemical gases is specifically excluded from warranty coverage.
Specific Supplemental Electronic Instrument Warranty
As a convenience to our customers, ASI offers to install new or used brands of instruments, not manufactured by ASI, into our systems. This benefit enables customers to configure their systems with various instruments and to realize the cost savings of incorporating already owned instruments. ASI’s standard one-year warranty is further modified for these installed instruments, as follows:
ASI’s supplemental warranty does not extend the original term of the manufacturer’s warranty, does not include items not covered under the manufacturer’s warranty, or warranty problems caused by, or resulting from, misuse or accidental breakage.
Any installed instruments requiring repair will need to be removed and sent back to the respective manufacturer for inspection and repair. It will be the responsibility of the customer for any labor costs incurred in the removal, replacement, shipping, or packaging of these instruments. ASI will not be responsible for these costs or the ability of the manufacturer to complete any necessary repairs in a timely manner.
ASI will provide a supplemental warranty for a period not to exceed one year from the date of purchase of new components from other manufacturers installed into ASI delivery systems. This supplemental warranty is only valid in the event a component manufacturer declines to honor its warranty due to the component’s removal from its original housing. In the event the manufacturer declines to honor its warranty for an item that otherwise would have been covered, ASI will reimburse the customer for the amount of the repairs billed by the instrument manufacturer, not to exceed the selling price of the instrument.
Replacement Parts Limited Warranty
Replacement parts (either purchased or replaced at no charge warranty) do not affect or extend the original warranty term provided. New replacement parts are provided with a 90-day warranty term from the time of shipment and do not include any other costs such as labor for installation, removal, or shipping. These separate costs are the responsibility of the customer. Soft goods such as filters, tubing, gaskets, O-rings, bulbs, etc. are not covered under warranty due to damage that can occur by handling or improper installation. All other terms, modifications, and exclusions provided in the system warranty apply to replacement parts.